Terms & Conditions

1. About Bee Positive

Bee Positive is a New Zealand company offering premium Manuka honey and natural wellness products. Our products are available to customers in New Zealand and selected international markets.

2. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

• Decline or cancel any order.
• Limit quantities purchased.
• Correct pricing or product description errors.
• Refuse orders suspected of fraud or misuse.

An order confirmation email does not constitute final acceptance until payment has been successfully processed.

3. Pricing

All prices displayed are in the currency shown on the website.

Prices may change without prior notice. Taxes, duties and import charges (where applicable) remain the responsibility of the customer unless otherwise stated.

4. Payments

We accept secure online payments through trusted payment providers including Stripe, Razorpay and other supported payment methods available during checkout.

Your payment information is processed securely and is never stored on our servers.

5. Shipping

Delivery times are estimates only and may vary depending on destination, customs clearance, courier delays or unforeseen circumstances.

Once an order has been dispatched, shipping updates are provided by the courier.

6. Returns & Refunds

Please refer to our Refund Policy for detailed information regarding returns, damaged products and refunds.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

7. Product Information

Our products are natural products and may vary slightly in colour, texture or appearance between batches.

Information provided on this website is for general information only and is not intended to diagnose, treat, cure or prevent any disease.

Always consult a qualified healthcare professional before using our products if you are pregnant, breastfeeding, taking medication or have a medical condition.

8. Intellectual Property

All website content including text, images, logos, graphics, product photography and branding remains the property of Bee Positive unless otherwise stated.

No content may be copied, reproduced or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Bee Positive shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.

Nothing in these Terms excludes rights available under applicable consumer protection laws.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by the laws of New Zealand unless otherwise required by mandatory local consumer protection laws.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be published on this page with a revised effective date.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: